FAQ

Can I cancel the course?
Generally, we do not accept cancellations after confirmed registration. However, you can cancel a pending registration from your Portal account or contactin...
Fri, 3 Feb, 2023 at 5:20 PM
Do I need a partner?
No partner is needed as we rotate partners in classes. Actually most of the students register for our classes and courses on their own. And even people ...
Fri, 3 Feb, 2023 at 5:22 PM
How to pay with Smartum?
You can pay course invoices fully or partly with Smartum. You can pay by Smartum vouchers and card, or with SmartumPay mobile app. Choose the amount you wan...
Wed, 13 Mar, 2024 at 5:28 PM
Are there special class arrangements during COVID-19?
You can read our COVID-19 Protocol here.  COVID-19 Protocol: https://blackpepperswing.freshdesk.com/en/support/solutions/articles/42000077421-our-covi...
Wed, 15 Jul, 2020 at 10:36 PM
How may classes and payments be affected by COVID-19 restrictions?
Currently there's no risk for any restrictions or limitations foreseen due to COVID-19. If similar situation happens as we had in 2020-2022, this is...
Fri, 3 Feb, 2023 at 5:33 PM
Are there any online courses?
Our Online library has bunch of recaps and online classes made available free of charge for all course participants. BPS Library https://library.black...
Fri, 3 Feb, 2023 at 5:40 PM
How to find a registration partner?
You can look for a partner by dropping a post into our BPS Community Facebook group, or using existing WhatsApp groups. If that doesn’t work out, send us an...
Fri, 3 Feb, 2023 at 5:45 PM
Can I switch roles with my partner?
Sure! Role switching is a great tool for learning. You can definitely switch roles with your partner. Depending on the class you may want to switch role...
Fri, 3 Feb, 2023 at 5:49 PM
Can I come to class if my partner cannot make it?
When you can make it to class but your partner cannot: You can ask someone to substitute for your partner. You can take the class on your own and rota...
Fri, 3 Feb, 2023 at 5:51 PM
How to pay with Eazybreak?
You can pay course invoices fully or partly with Eazybreak. Choose the amount you want to pay with Eazybreak and transfer the rest via bank transfer. After ...
Mon, 3 Aug, 2020 at 3:11 PM